PayU South Africa Service Degradation - Bank link/3rd party

Incident Report for PayU Africa

Resolved

This incident has been resolved.
Posted Jul 07, 2025 - 16:10 CAT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 07, 2025 - 15:43 CAT

Update

Bank links are back up, we will continue the monitor.
Posted Jul 07, 2025 - 15:42 CAT

Investigating

PayU has noted a degradation in the connections to all banks for processing cards.
Bank Card transactions are affected.
Posted Jul 07, 2025 - 15:35 CAT
This incident affected: Acquiring Links - South Africa (South Africa Card Acquiring ABSA, South Africa Card Acquiring Nedbank, South Africa Card Acquiring SBSA, South Africa Card Acquiring FNB).