Status: PayU Africa

Partially Degraded Service

PayU ? Operational
90 days ago
100.0 % uptime
Today
PayU Merchant Portal - South Africa ? Operational
PayU Merchant Portal - Nigeria ? Operational
PayU Payments API ? Operational
PayU Redirect Payment Page ? Operational
PayULink ? Operational
PayU South Africa Reporting ? Operational
90 days ago
100.0 % uptime
Today
Anti-Fraud ? Operational
Fraud Checks ? Operational
South Africa - 3DSecure ? Operational
Nigeria - 3DSecure ? Operational
Premium 3DSecure Provider ? Operational
Acquiring Links - South Africa ? Degraded Performance
South Africa Card Acquiring ABSA ? Operational
South Africa Card Acquiring Nedbank ? Degraded Performance
South Africa Card Acquiring SBSA ? Operational
South Africa Card Acquiring FNB ? Operational
South Africa DiscoveryMiles ? Operational
South Africa Capitec Pay Operational
South Africa Stitch EFT ? Operational
South Africa RCS ? Operational
South Africa Visa Checkout ? Operational
South Africa EBucks ? Operational
South Africa PayPal ? Operational
South Africa Smart EFT ? Operational
South Africa Mobicred ? Operational
South Africa MasterPass ? Operational
South Africa ABSA Lending ? Operational
South Africa - PayU Receive Operational
Acquiring Links - Nigeria ? Operational
Nigeria Card Acquiring Zenith ? Operational
Nigeria Card Acquiring Diamond ? Operational
Nigeria Card Acquiring Access ? Operational
Nigeria Card Acquiring GT ? Operational
Nigeria Bank Transfers ? Operational
Nigeria Verve Card Acquiring ? Operational
Acquiring Links - Kenya Operational
Kenya Card Acquiring KCB ? Operational
Kenya Card Acquiring Equity ? Operational
Kenya mPesa Operational
Kenya Airtel Money Operational
Kenya Equitel Operational
Kenya Mobile Banking Operational
Acquiring Links - Uganda Operational
Uganda Card Acquiring KCB Operational
Uganda MTN Mobile Money Operational
Uganda Airtel Money Operational
Acquiring Links - Tanzania Operational
Tanzania Card Acquiring KCB Operational
Tanzania Tigo Pesa Money Operational
Tanzania Airtel Money Operational
Acquiring Links - Ethiopia Operational
Ethiopia Card Acquiring MCB Operational
Acquiring Links - Zimbabwe Operational
Zimbabwe Card Acquiring MCB Operational
PayU Staging (Sandbox) environment Operational
Treasury Settlement Operational
90 days ago
100.0 % uptime
Today
Treasury Settlement service ? Operational
90 days ago
100.0 % uptime
Today
Issuing Links PayU South Africa Operational
90 days ago
100.0 % uptime
Today
ABSA Issuing ? Operational
90 days ago
100.0 % uptime
Today
Nedbank Issuing ? Operational
90 days ago
100.0 % uptime
Today
Capitec Issuing ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

PayU South Africa Planned Maintenance: Nedbank Jul 13, 2025 00:00-06:00 CAT

Card transactions for merchants using Nedbank acquiring may be temporarily impacted during this period. Transactions on Nedbank-issued cards are expected to process as normal, although they are not entirely exempt from potential disruption.
Posted on Jul 10, 2025 - 17:32 CAT

PayU South Africa Planned Maintenance: Capitec Jul 13, 2025 00:50-02:50 CAT

Capitec has notified us of emergency maintenance scheduled for Capitec Pay. During this period, clients may experience difficulties completing payments that require interaction with the Capitec bank app.
Posted on Jul 10, 2025 - 18:05 CAT

PayU South Africa Planned Maintenance: Nedbank Jul 13, 2025 20:00 - Jul 14, 2025 05:00 CAT

Card transactions for merchants using Nedbank acquiring may be temporarily impacted during this period. Transactions on Nedbank-issued cards are expected to process as normal, although they are not entirely exempt from potential disruption.
Posted on Jul 10, 2025 - 17:53 CAT

PayU South Africa Planned Maintenance: ABSA Jul 13, 2025 23:00 - Jul 14, 2025 05:10 CAT

Update - We will be undergoing scheduled maintenance during this time.
Jul 10, 2025 - 17:36 CAT
Update - We will be undergoing scheduled maintenance during this time.
Jul 10, 2025 - 17:14 CAT
Scheduled - During this period, ABSA anticipates ABSA issued card transactions to be affected, which will affect ABSA cardholders, and the processing of 3DSecure on ABSA issued cards.
Jul 10, 2025 - 17:14 CAT

PayU South Africa Planned Maintenance: Nedbank Jul 14, 2025 01:30-06:00 CAT

Update - We will be undergoing scheduled maintenance during this time.
Jul 11, 2025 - 12:06 CAT
Scheduled - Card transactions for merchants using Nedbank acquiring may be temporarily impacted during this period. Transactions on Nedbank-issued cards are expected to process as normal, although they are not entirely exempt from potential disruption.
Jul 10, 2025 - 17:56 CAT

PayU South Africa Planned Maintenance: Credit Card Switch Jul 22, 2025 01:30-03:30 CAT

We will be undergoing scheduled maintenance on our card Switch to apply latest security and mandatory patches. Card processing could be briefly interrupted during this time.
Posted on Jul 11, 2025 - 09:55 CAT
Jul 12, 2025

No incidents reported today.

Jul 11, 2025
Completed - The scheduled maintenance has been completed.
Jul 11, 03:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 01:00 CAT
Scheduled - Capitec has notified us of emergency maintenance scheduled for Capitec Pay. During this period, clients may experience difficulties completing payments that require interaction with the Capitec bank app.
Jul 10, 18:02 CAT
Jul 10, 2025

No incidents reported.

Jul 9, 2025
Completed - The scheduled maintenance has been completed.
Jul 9, 02:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 01:00 CAT
Scheduled - Capitec has informed us of an emergency maintenance scheduled for Capitec Pay.
Clients will experience issues completing Capitec Pay transactions during this maintenance slot.

Jul 8, 16:24 CAT
Jul 8, 2025
Completed - The scheduled maintenance has been completed.
Jul 8, 02:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 01:30 CAT
Scheduled - Please be advised that we'll be doing required maintenance on our card switch which will require a restart. The bulk of Credit Card processing will be switched through our backup route during this time but processing to some acquirers may be affected.
Jul 7, 16:37 CAT
Jul 7, 2025
Resolved - This incident has been resolved.
Jul 7, 16:10 CAT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 15:43 CAT
Update - Bank links are back up, we will continue the monitor.
Jul 7, 15:42 CAT
Investigating - PayU has noted a degradation in the connections to all banks for processing cards.
Bank Card transactions are affected.

Jul 7, 15:35 CAT
Jul 6, 2025
Completed - The scheduled maintenance has been completed.
Jul 6, 06:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 00:00 CAT
Scheduled - [South Africa]
Please be aware that the Network team have 2 changes scheduled this coming weekend that may impact acquiring services.

However, should you experience any issues beyond this timeframe, please escalate to the Nedbank Command Centre at 010 223 2222 or email ITProd@Nedbank.co.za.

CHG0124822 – Sunday 6 Jul, 00:01 to 03:00, possible 5 to 10-minute downtime for integrators connecting via Rondebosch:

CHG0125213 – Sunday 6 Jul, 03:00 to 06:00, possible 5 to 10-minute downtime for all Integrators.

Jun 30, 11:15 CAT
Jul 5, 2025
Completed - The scheduled maintenance has been completed.
Jul 5, 02:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 22:00 CAT
Scheduled - [South Africa]
Nedbank card transactions may be affected during this time when Nedbank is doing maintenance that was communicated to PayU.

Communication from Nedbank :
"CHG0124822 - Friday night, 22:00 to 04:00 , possible network blips for integrators connecting via Rondebosch"

Jul 3, 11:02 CAT
Jul 4, 2025
Jul 3, 2025
Resolved - This incident has been resolved.
Jul 3, 19:03 CAT
Monitoring - We are noting gradual recovery. We will continue to monitor the processing closely.
Jul 3, 17:28 CAT
Investigating - We have noted an issue affecting bank card transactions. It seems Mastercard transactions are mostly affected at the moment but we are investigating and reaching out to the acquirers for more info.
Jul 3, 16:49 CAT
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.