PayU South Africa Service Degradation - Bank link/3rd party

Incident Report for PayU Africa

Resolved

This incident has been resolved.
Posted May 17, 2025 - 21:26 CAT

Monitoring

ABSA found an routing issue which they corrected. We will be monitoring closely from our side to make sure traffic returns back to normal.
Posted May 17, 2025 - 19:42 CAT

Update

We are continuing to work on a fix for this issue.
Posted May 17, 2025 - 17:56 CAT

Identified

We are currently in contact with ABSA and working with them to find the source of the problem.
Posted May 17, 2025 - 17:31 CAT

Investigating

[South Africa]
Card transactions are currently being affected.
Engineers are investigating.
Posted May 17, 2025 - 16:53 CAT
This incident affected: Acquiring Links - South Africa (South Africa Card Acquiring ABSA, South Africa Card Acquiring Nedbank, South Africa Card Acquiring SBSA, South Africa Card Acquiring FNB, South Africa RCS).