Resolved -
This incident has been resolved.
Nov 28, 16:04 CAT
Monitoring -
We have received confirmation from the bank that the issue has ben resolved.
Nov 28, 16:00 CAT
Investigating -
We have noted a spike in errors again, we will continue to engage with FNB. We will provide more detail as we receive it.
Nov 28, 14:24 CAT
Monitoring -
We will monitor for an hour to ensure full recovery.
Nov 28, 13:45 CAT
Update -
We are noticing steady recovery on the FNB transactions. We will continue to monitor.
Nov 28, 13:08 CAT
Identified -
The issuer has confirmed that they are currently investigating the issue. PayU will keep you posted.
Nov 28, 12:09 CAT
Investigating -
We have noted a spike in failures on FNB platform issues. The team is in touch with the bank to get more information on the issue.
We will provide more information as soon as we receive it.
Nov 28, 11:35 CAT
Resolved -
The payment provider has confirmed resolution of the issues.
Nov 28, 13:47 CAT
Identified -
Payflex has informed us that are having system issues. They have confirmed that they will provide more information as it becomes available.
Nov 28, 13:06 CAT